REFUND POLICY

At DECANT DREAMS, we value our customers and aim to provide the best service possible. However, due to the nature of our products and services, we have a strict refund policy as outlined below:

1. All Sales Are Final - Once an order has been shipped or delivered, it is considered final. We do not offer refunds after this stage.
2. Exceptions for Pre-Shipment Cancellations - If your order has not yet been shipped, you are eligible for a 100% refund. This includes orders that have been packaged but not yet dispatched. To request a refund before shipping, please contact us immediately with your order details.
3. Non-Refundable Circumstances - 

• Orders that have already been shipped or delivered.
• Any requests for refunds after the shipping process has already begun.

If you have any questions or need assistance, please reach out to our customer service team at decantdreams@outlook.com

Thank you for your understanding and support - 

DECANT DREAMS